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Electronauts FAQ: From Cables to Internet of things

Electronauts FAQ

Electronauts has been in business for almost 40 years. We are a small company that has negotiated its way through the years, not to mention some of the most interesting and volatile economic conditions in the last 100 years. We are thankful to our customers for allowing us to survive and serve them into the future.

Is Electronauts a distributor or OEM?

We are a manufacturer of custom OEM equivalent cables with specialty jackets as well as a full line of industry standard cables. We also design and manufacture custom cable solutions. This includes custom wiring harnesses, fiber optic assemblies, copper cable assemblies, cabling solutions for aerospace, defense, industrial, telecom, and medical applications.

Are you currently hiring, and how do I apply for a position at Electronauts?

We are always looking for talented people to join our team! Please submit your resume to careers@electronauts.com.

What information do you need to build my custom cable?

We need detailed pictures, a sample cable, or a technical drawing in most cases.

Can Electronauts drop ship?

Yes, we offer optional drop shipments directly to your customer so you can cut down on stocking levels and shipping costs. We can blind ship products using your company's own packing list. There is no additional fee.

Where does my order ship from?

We manufacture and ship from Cincinnati, Ohio.

Do you have order minimums?

No, we do not have quantity, line or purchase order minimums. Electronauts is committed to supplying high-quality products to customers regardless of order size.

What forms of payment do you accept?

Credit/Debit card (3.0% fee), PayPal (5.0% fee), Bank wire ($25.00 fee), or we can set up terms with credit references (Net 30).

What shipping carriers do you use?

UPS, FedEx, USPS, and DHL for international shipments. A tracking number will be provided upon shipment.

Connect with Electronauts

Call us for your next project, we will have both ears open, and our mouths shut.  Only by listening, can we ensure we understand your needs. We invite you to connect with us today!

Call us at (888) 980-2010, or click to contact us today.